Tell us
once.
You’ll never
say it twice.
For people whose year is mostly elsewhere, and the people who arrange it.
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The private entrance at the airport, a direct flight, the allergy, nothing before nine. All of it explained again. Every booking, to someone new. Either by you, or by whoever has been holding it for you.
What we remember.
Every trip starts where the last one ended. The seat you prefer, the side of the hotel you sleep best on, the menu you’d rather never see again, the painter you discovered last spring.
You tell us once, or simply mention it in passing, and from then on it is held for you. Each trip asks less of you than the one before, and each one has more behind it than a name, a rating, or a preference we have seen before.
30 words from you0 remembered for you
9 words from you12 remembered for you
4 words from you31 remembered for you
First trip
Two business seats to Milan on the 14th. Aisle for me, window for my wife. A quiet room, high floor, nothing before 9am, and somewhere good for her birthday dinner.
Noted, all of it: the seats, the high floor, nothing before 9. I’ll find somewhere for her birthday and come back to you tomorrow.
Fourth trip
Milan again. Same as last time, but three nights.
The same room, aisle for you and window for her, and no tasting menus this time. The Hammershøi rooms are open late on Thursday, if you’d like.
Twelfth trip
Somewhere warm after Easter.
After the school holidays, then. A driver, never a hire car, and nothing through Frankfurt. Three places by Friday.
Better each time.
Not simply what you like. What suits you, on this trip, for this reason.
What we know about you.
Your preferences, patterns, decisions and feedback build a picture of how you travel. Not a static profile, but an understanding that develops over time.
We keep learning the world.
Hotels, destinations and experiences are continually assessed against current information, independent recognition and what is changing.
We understand the difference between good and right.
A remarkable hotel is not automatically the right hotel for you. We consider the property, your preferences and the purpose and practicalities of each trip together.
A person decides.
Our team has the accumulated knowledge and reasoning behind each recommendation. People bring the judgement, handle the nuance and take responsibility for the result.
Before any of it.
Travel involves sharing a great deal of personal information. Where you go, how you travel, what you need and the details of your life along the way. We believe looking after that information carries the same responsibility as looking after the person it belongs to. That's why privacy, security and discretion are built into everything we do.
Fasttracked brings together the standards of five-star hospitality and the discipline of engineering. We've built a service that combines both, using technology to keep the detail in order and people to make sure nothing gets lost in it.
So you have one place that knows how you travel, understands what matters and takes responsibility for the details, without you having to keep explaining, organising or overseeing them.
More about how we work →Tell us once.
We keep our list short, so everyone on it is known.
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